The Speakers

Ms. Kyoko Fujii has stayed more than 35 years in the IT industry in Japan. She specializes in helping clients' IT environments in a variety of industries solve both technical and operational challenges in an evolving technology environment as a manager with a team of engineers. Started her career as a system engineer, and experienced the related process of software development from design, development, implementation, and maintenance under Mitsubishi Electric Group. Based on such experience, she moved to Sun Microsystems and was dedicated to improving OEM product quality for the partner Fujitsu and Toshiba by working with the manufacturing quality team at Sun Microsystems in the US. Later she moved to Cisco Systems and contributed to an improvement in service delivery quality for customers. 

After that, she took a management role for the technical support team and managed to resolve critical customer technical issues under 24x7 operation as an escalation by working with the US and other overseas development teams. Most recently, she dedicated herself as an Enterprise Support Manager to lead Technical Account Managers at Amazon Web Services Japan to manage her team to support customers’ cloud transition by improving business efficiency and resolving critical customer issues under 24x7 operation from 2017 to 2021. She has been in Yangon, Myanmar as a JICA volunteer to assist establish a liaison between local IT companies and a public IT training center in Yangon in 2014.

Mr. Sok Leap, Cambodian technology entrepreneur, CEO of Sala, a local enterprise that contributes to the Cambodian economy, through its business activity and job creation but also by developing products that serve the national and global sustainable development goals (SDGs) of ensuring inclusive and equitable quality education and decent work & economic growth.